pusi888 Privacy Policy

1. Introduction

pusi888 ("pusi888," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the pusi888 online gaming platform accessible at https://pusi888.org (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure and protection of personal information submitted by registered members and visitors located in Malaysia and other jurisdictions where the Platform is accessible.

This Privacy Policy should be read in conjunction with the pusi888 Terms & Conditions and Responsible Gaming Policy, each of which is incorporated by reference. All capitalised terms used but not defined herein have the meanings given to them in the Terms & Conditions.

pusi888 handles personal data in a manner consistent with applicable Malaysian data protection legislation and applicable international gaming authority data governance requirements. We do not sell personal data to third parties for marketing purposes.

2. Personal Data We Collect

pusi888 collects the following categories of personal data from Platform users:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used for mandatory age verification — pusi888 is strictly for players aged 21 and above)
• Malaysian MyKad number or passport number (for KYC verification)
• Residential address
• Email address
• Malaysian mobile telephone number

2.2 Financial and Payment Data

• Details of your registered payment methods (Touch n Go eWallet account identifier, Boost account identifier, bank account name and number for Maybank, CIMB, Public Bank, RHB Bank, or other supported bank transfer methods)
• Deposit and withdrawal transaction history in Malaysian Ringgit (MYR)
• Account wallet balance history

Note: pusi888 does not store full credit or debit card numbers. All payment processing is handled by PCI-DSS certified third-party payment processors. pusi888 retains only the minimum payment identifiers necessary for transaction verification and dispute resolution.

2.3 Gaming Activity Data

• Betting history across all pusi888 game categories (Sportsbook, Casino, Slots, Lucky Bingo, Virtual Casino)
• Session start and end times
• Game preferences and interaction patterns
• Bonus and promotion participation records
• Responsible gaming settings activated on your account (deposit limits, self-exclusion status)

2.4 Technical and Device Data

• IP address and approximate geographic location derived therefrom
• Device type, operating system and browser version
• Browser cookies and local storage data (see Section 10)
• Platform access logs and session identifiers
• Referral source (how you arrived at the pusi888 website)

2.5 Communications Data

• Records of customer support interactions (live chat transcripts, email correspondence)
• Responses to surveys or feedback requests, where voluntarily provided

3. How We Collect Your Data

pusi888 collects personal data through the following means:

• Direct provision: Data you enter during account registration, KYC verification, deposit/withdrawal requests, or when contacting customer support
• Automatic collection: Technical data collected automatically when you access the Platform, including via cookies and server-side access logs
• Third-party verification: Identity and age verification data cross-referenced against KYC documentation you submit; payment transaction data received from payment processor partners
• Account activity: Data generated by your use of the Platform, including all gaming transactions, session data and promotional interactions

4. How pusi888 Uses Your Personal Data

pusi888 uses collected personal data for the following purposes:

Purpose	Data Used
Account creation and management	Identity, contact, financial data
Age and identity verification (KYC)	Identity data, ID documents
Processing deposits and withdrawals	Financial, payment data
Providing gaming services	Gaming activity, session data
Responsible gaming monitoring	Gaming activity, account settings
Anti-money laundering compliance	Identity, financial, transaction data
Customer support	Contact, communications data
Security and fraud prevention	Technical, identity, financial data
Platform improvement and analytics	Technical, gaming activity data (anonymised where possible)
Promotional communications (opted-in only)	Contact data, game preferences

pusi888 does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where required for anti-fraud and AML compliance screening — in which case human review is available upon request.

5. Legal Basis for Processing

pusi888 processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide you with the gaming services you have requested and to perform our obligations under the Terms & Conditions (account management, payment processing, KYC)
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering obligations, age verification requirements under gaming regulations, and tax reporting requirements
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your data protection rights
• Consent: Processing for promotional and marketing communications, where you have provided explicit opt-in consent — which you may withdraw at any time from your account settings

6. Sharing Your Personal Data

pusi888 does not sell, rent, or trade personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:

• Payment processors: Sharing necessary payment identifiers with PCI-DSS certified payment processing partners (covering Touch n Go eWallet, Boost, and Malaysian bank transfer infrastructure) to facilitate deposits and withdrawals
• KYC and identity verification providers: Sharing identity documents with certified third-party identity verification service providers for KYC compliance purposes
• Game studios: Sharing session tokens and anonymised player identifiers with licensed game studio APIs necessary for game delivery — no personally identifiable data beyond what is technically required for game session management
• Regulatory authorities: Disclosing personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where required to do so by applicable law or court order
• Fraud prevention services: Sharing data with fraud detection and anti-money laundering screening services under appropriate data processing agreements
• Corporate transactions: In the event of a merger, acquisition, or sale of the pusi888 business, personal data may be transferred to the successor entity subject to equivalent data protection commitments

All third-party data processors engaged by pusi888 are required to process personal data solely for the purposes specified, under confidentiality obligations, and in compliance with applicable data protection requirements.

7. Data Retention

pusi888 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory and accounting obligations. The following indicative retention periods apply:

• Account and KYC data: Retained for the duration of the account relationship and for a period of not less than five years following account closure, to comply with anti-money laundering record-keeping requirements
• Transaction history: Retained for seven years from the date of transaction for financial and tax compliance purposes
• Customer support communications: Retained for two years from the date of the interaction
• Technical and access log data: Retained for twelve months for security and fraud analysis purposes
• Marketing consent records: Retained for the period of your account relationship and for two years following account closure

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised.

8. Data Security

pusi888 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include:

• End-to-end TLS 1.3 encryption for all data transmitted between your device and pusi888 servers
• AES-256 encryption for sensitive data at rest, including identity documents and payment identifiers
• Strict access controls limiting personal data access to authorised personnel on a need-to-know basis
• Regular security audits and penetration testing of Platform infrastructure
• Multi-factor authentication requirements for administrative access to systems holding personal data
• PCI-DSS compliant payment processing infrastructure — card data is never stored on pusi888 servers

While pusi888 takes all reasonable precautions to protect personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pusi888 login credentials. Notify pusi888 immediately at [email protected] if you suspect any unauthorised access to your account.

9. Your Data Protection Rights

Subject to applicable Malaysian data protection legislation and any overriding legal obligations, you have the following rights in relation to your personal data held by pusi888:

• Right of access: You may request a copy of the personal data pusi888 holds about you
• Right to rectification: You may request correction of inaccurate or incomplete personal data
• Right to erasure: You may request deletion of your personal data, subject to pusi888's legal retention obligations (including AML and gaming regulatory record-keeping requirements, which may preclude immediate erasure)
• Right to restrict processing: You may request that pusi888 limit its processing of your personal data in certain circumstances
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to pusi888
• Right to withdraw consent: Where processing is based on consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal
• Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes

To exercise any of these rights, contact pusi888 Data Privacy at [email protected]. pusi888 will respond to all valid requests within 30 days. We may require verification of your identity before processing your request.

10. Cookies and Tracking Technologies

pusi888 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for core Platform functionality including session management, authentication state, and security. These cannot be disabled.
• Functional cookies: Store your Platform preferences (language, game filter settings, responsible gaming limit configurations) to improve your experience across sessions.
• Analytics cookies: Collect anonymised usage data (pages visited, session durations, error rates) to help pusi888 understand Platform usage patterns and prioritise improvements. These are processed in aggregate form only.
• Marketing cookies: Used only where you have consented, to deliver pusi888 promotional content relevant to your game preferences. No personal data is shared with advertising networks for third-party targeting.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair Platform functionality. pusi888 does not use third-party advertising networks or social media tracking pixels on the Platform.

11. Minors and Age Verification

The pusi888 Platform is strictly for adults aged 21 and above. 21+ pusi888 does not knowingly collect personal data from individuals under 21 years of age. Age is verified as part of the mandatory KYC process. Where pusi888 has reasonable cause to believe that a user is under 21, the account will be immediately suspended and any personal data collected will be subject to secure deletion following resolution of any legal or financial obligations related to the account.

If you believe that a minor has accessed or registered on the pusi888 Platform, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

pusi888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. Material changes will be communicated to registered users via the email address associated with their account and/or via a notice on the Platform prior to the change taking effect. The date at the top of this page reflects when the Policy was last revised.

Your continued use of the pusi888 Platform following notification of any material change constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you must cease using the Platform and may request account closure.

13. Contact Us

For any queries, requests, or concerns regarding this Privacy Policy or pusi888's handling of your personal data, please contact the pusi888 Data Privacy team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the pusi888 Platform

pusi888 is committed to handling all privacy queries promptly and transparently. Formal complaints relating to data protection may also be directed to the relevant data protection authority in your jurisdiction.